Showing your home

Showing Process

  • Your house will be shown to prospective buyers through a company called Showing Time. Showing Time allows any “member” agent to show any house that is listed in the Triangle MLS.
  • Information about your home is loaded into the Showing Time database. Showing Time only allows member real estate agents, appraisers or home inspectors to access your home. You will be contacted by Showing Time when a showing has been requested on your home. 
  • There are several ways to set up showings for your house. You determine how and when you want your home to be shown/accessed.
  • Your home will have a lockbox (with your house key) attached to the door. Showing Time will give the lockbox combination to an agent when requested. The agent/member’s information is logged into the Showing Time database. Showing Time will give the agent specific instructions on your home when they schedule a showing on your house.
  • Buyers are always escorted by a member agent of the Triangle MLS but the agent may not follow the buyer around to every room. We have never had anything stolen from any of the houses we have listed but please keep your valuables safely out of view and/or locked away.
  • Whenever your house is being shown it is best to leave your home and let the buyers look at their leisure. 
  • Typically, you will have several hours to 24 hours notice before a showing but there are times that showing requests will be made for an immediate showing. You must always be prepared to show your home on a moment’s notice. Always make sure your home is ready for a showing.  Most buyers will not take the time to reschedule a showing if it is denied.  Try to avoid denying a showing if possible.
  • We will solicit feedback from buyer’s agents who have shown your home and find out what they liked/disliked about your home. This is a good opportunity to find out what is “working” for your home and what is not.
  • We will send you a link allowing you access to the Showingtime system to view feedback from showing agents. Please call if you have any questions about accessing the Showingtime website. NOT ALL AGENTS WILL LEAVE FEEDBACK! It is frustrating when showing agents don’t leave feedback, but it happens. Every agent who shows your house is prompted via email (3 times) to leave feedback.

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